Who we are
Lavabosinks, 309 Alum Rock Road, Birmingham, B8 3BJ, United Kingdom. Contact: info@lavabosinks.store.
Information we process
When you request a quotation, contact us or place an order, we may process your name, email address, telephone number, billing and delivery address, requested products, order details, correspondence and bank-transfer payment references. Website hosting and security services may also process technical information such as IP addresses and access logs.
Purposes and legal bases
We use the information needed to respond to quotation requests and perform purchases on the basis of taking steps at your request before entering a contract or performing our contract. We retain records needed for tax, accounting and other legal duties on the basis of legal obligation. We may use relevant records for handling disputes and protecting our business on the basis of legitimate interests, balanced against your rights. These proposed bases must be checked against actual processing.
Who receives information
Relevant details may be shared with Italian manufacturers or suppliers, couriers and customs agents to prepare and deliver your order, and with hosting, email, banking, accounting and other service providers where necessary. Authorities may receive information where disclosure is legally required.
[REVIEW: confirm the service providers, their roles and the personal information they receive. Do not assume every manufacturer needs the customer's full details.]
Google Analytics and cookies
Lavabosinks uses Google Analytics to understand website use and improve the website.
International processing
Order fulfilment may involve sharing relevant data with suppliers in Italy and couriers or agents serving the delivery destination.
Your rights
Depending on the circumstances and applicable law, you may request access to, correction of, erasure of or restrictions on your information, and may have a right to data portability. Where processing relies on consent, you may withdraw it without affecting the lawfulness of earlier processing.
Right to object: you may object to processing based on legitimate interests on grounds relating to your situation. You may object to direct marketing at any time.
Contact info@lavabosinks.store to exercise your rights. You may also complain to the UK Information Commissioner's Office at ico.org.uk/make-a-complaint/, or to your competent local supervisory authority where applicable.
Information needed for an order
We need sufficient contact, billing and delivery information to process and deliver your purchase. If it is not provided, we may be unable to fulfil the order.